BOOKING Policies
Cancellation and reservations:
FREE RATE
- When booking the FREE rate the cancellation is free of charge up to 5 days before the arrival date. To ensure the reservation the hotel will request payment of 1 night deposit.
Except for the period from July 2nd to September 18th, to ensure the reservation the hotel will request a deposit of 20% of the total amount of the reservation by sending a secure Reduniq link, by bank transfer or by MBWAY. This deposit is only returned if the customer cancels 6 or more days of arrival. If you cancel 5 or less days from arrival, the deposit is retained.
- In case of no-show - the deposit made will not be refunded.
SMART RATE
Cancellation
Non-refundable in case of cancellation or no show. Rescheduling available.
Reschedule free of charge up to 5 days before check-in.
Payment of the entire amount at the time of booking. Payment can be made throught a secure link from Reduniq, by bank transfer or MBWAY.
Payment details will be sent by the hotel.
Special offers have specific cancellation policies and should be consulted individually
VAT included in all rates
Children and extra beds:
- Children up to 3 years old: free cot
- Children from 4 to 12 years: €40 per night in extra bed (with breakfast included)
- Children over 13 years and adults: €60 per night in an extra bed (breakfast included)
- Cot and extra bed are on request and subject to availability
- Maximum age of children in extra bed: 12 years
Others:
- Check-in time 3pm
- Check-out time at noon
- Petfriendly hotel. Please see the [admission rules for PETS]
- Non smoking hotel (except in authorized zones)